![]() We advise clearing the cache/cookies/browsing data from your default web browser, disable any web browser extensions (EG: ad-blocker), or switch to Microsoft Edge and try again. Many actions can trigger this error, such as a slow internet connection, use of a VPN or an odd connection (EG: schools or cafes), a possible virus detected on the device, many rapid payments at once, and numerous other actions. If you are receiving an i2501 error, this is an error that is triggered by the system to protect accounts. Game Time Cards may be purchased at a variety of retailers to add 60 days of subscription time for Final Fantasy XIV accounts. Crysta may be purchased via PayPal, which allows the customer to use PayPal's authentication systemĢ. If you'd like to make your purchase immediately, you can attempt to use one of the provided alternative payment methods.ġ. For a 601 error, please wait at least 48 hours.Īlthough the transaction may be declined by our authentication system, several convenient alternative payment methods are available for you to success fully make your purchase. When receiving 401 or 406 errors, please wait a minimum of 24 hours before reattempting the transaction. If you're receiving a billing declined error, it is possible there is a temporary lockout on the account. Please do not attempt to continue using a declined card as it may cause a temporary lockout from billing on the account. While the transaction may have been declined automatically for any of these reasons, there are additional reasons that may have caused the error. ![]() Insufficient funds available on the card Cards being used on multiple SQUARE ENIX Accounts Card information not matching Account information Incorrect information provided for the card The transaction being declined by the bank Reasons for the error may include but are not limited to: We apologize for any inconvenience this may have caused. Remember, if you aren’t planning on playing the game for too long, then be sure to cancel the recurring cost, otherwise you might see it deducted from your account automatically.If you're receiving an error code 401/406/601/i2501 while attempting billing, the transaction has been declined. This was how to both cancel as well as renew your FFXIV subscriptions. NOW READ: How to Remove Sprout in Final Fantasy XIV Choose the number of retainers you want to renew, and then select ‘next’ to finalize the process. ![]() If you want to reactivate your retainers as well, then go to miscellaneous options, and select the retainer service option. On the other hand, selecting ‘Add Game TimeCard’ will automatically provide a Standard subscription for a 60 day period as soon as you enter the game code. Now, to reactivate your subscription, look for ‘Subscription Renewal’, and select your payment method (either ‘Credit Card/Crysta Payment’ or ‘Add GameTime Card’.) Selecting ‘Credit Card/Crysta Payment’ will require you to confirm your payment method and your subscription type/period.First, go to the official Square Enix website and log in to your account.Luckily, just like how canceling a subscription is straightforward, renewing it is too. Well, you’ll have to renew your subscription first. So you canceled your FFXIV subscription, got done with your exams or whatever else you wanted to do, and now want to jump back into arguably the best MMORPG out there. NOW READ: Final Fantasy XIV: How to Change Appearance How to Renew Subscription in Final Fantasy XIV This can be done so by first going into miscellaneous options, then selecting ‘retainer services’ and canceling the subscription. If you’re leaving the game for a while, then chances are you might want to cancel your recurring paid retainers as well. You may still have game time depending on the remaining days left in your billing cycle, but when you run out it should say ‘expired’. To confirm if your subscription has really been canceled, go back to ‘Service Account Status’. Click on it, then select ‘next’ to complete the process. Look for ‘Service Account Status’, and directly below that will be the option to cancel your subscription.Look for and click on either ‘Your Account’ or ‘Manage Service Options’.First, go to the official Square Enix website, and log in to the Square Enix account you use to play FFXIV.However, as is to be expected, you can cancel this at any time, after which this recurring cost will stop completely.
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